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Technical Product Manager (Japanese/English) - CS & Trust & Safety

Mercari, Inc.
Salary not disclosedIndiaunknownmid
IT JobsAIProduct

Role brief

Introduction We are looking for a hands-on Technical Product Manager to own product strategy and measurable outcomes for the tools and workflows that power Customer Support (CS) and Trust & Safety (TnS) for Mercari. You will identify high-impact problems, create the roadmap, write clear product requirements, manage delivery, and measure results. This role requires strong product judgment, practical use of data and AI, and the ability to bridge Japan-based stakeholders and the India engineering …

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